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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Bradford

October 18, 2024

5  out of  5
rating by Jennifer Bradford
"Very nice and friendly service i enjoy doing business with you thanks for everything"
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Lenny Edmonds

October 18, 2024

5  out of  5
rating by Lenny Edmonds
"Had a pleasant and kind conversation with Logan at state farm. He made the switch easy with great detail on all the questions we had. Very nice experience, great savings highly recommended."
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Ty Parker

October 11, 2024

1  out of  5
rating by Ty Parker
"Was a customer for years. First accident I had, which I was not at fault for they refused to work with me and cover the eexpenses of my losses. Go with a different insurance company and save yourself the headache."
We responded:
"Thank you for sharing your feedback. We're sorry to hear about your frustration and understand how upsetting this situation must have been. After reviewing your policy, we want to clarify that the property you were seeking coverage for is not covered under Auto Insurance, and this would be the case with any insurance company. We always strive to provide clear guidance regarding what is covered under our policies, and we apologize if there was any misunderstanding. Please feel free to call our office so we can further discuss your concerns and find a resolution. "
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Alysha Trout

September 21, 2024

5  out of  5
rating by Alysha Trout
"So this sounds cliche, but lindsay saved me a ton on car insurance. Like for real though😆 I got a speeding ticket and my insurance.Went up to 352 per month, and I was paying 247. She got me MORE coverage, life insurance, AND renters insurance for 217 per month. She was so pleasant and funny to talk to! I recommend her to anybody!! Super stoked!!! Thanks for protecting my Subaru, "Cronk," so that I can drive him to places like this!! Yes , it's really that blue , and yes , it's in missouri"
We responded:
"Alysha, thank you so much for sharing your experience! It's fantastic to hear that Lindsay was able to help you save money while getting even more coverage. We're delighted that you found her pleasant and funny to talk to. Your Subaru "Cronk" sounds amazing, and we're glad to be part of your journey. Drive safe and enjoy those beautiful Missouri roads!"
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Drew Bruce

August 23, 2024

5  out of  5
rating by Drew Bruce
"Cameron was absolutely wonderful she was knowledgeable as well as super friendly she got me a quote and then a week later she honored that quote and had me signed up in less than 20 mins. Will be using her as my agent again"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Cameron provided such knowledgeable and friendly service. We're delighted that the process was quick and efficient for you. Looking forward to continuing to assist you!"
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Brenda Campbell

August 14, 2024

5  out of  5
rating by Brenda Campbell
"Very happy I switched to State Farm, Tim was very helpful and got me set up quickly without any issues ! Thank you !"
We responded:
"Thank you for sharing your experience, Brenda! It's wonderful to hear that Tim was able to assist you efficiently and make the switch to State Farm smooth and hassle-free. We appreciate your trust in us and look forward to continuing to meet your insurance needs!"
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Kandace Buckner

August 12, 2024

5  out of  5
rating by Kandace Buckner
"Nick has been so consistent to follow up with me for over a year. He has been patient and kind- he listened to me and talked me through all of the confusing things about insurance. He also got me a great rate on a home and car bundle 🙂"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that the consistent follow-up and patience made a difference for you. Helping you understand the complexities of insurance and securing a great rate on your home and car bundle is exactly what we aim for. Your kind words mean a lot!"
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Edward boswell

August 9, 2024

5  out of  5
rating by Edward boswell
"The guys at State farm was quick fast and courteous"
We responded:
"Thank you so much for your kind words, Edward! We're delighted to hear that you found our service quick, fast, and courteous. Your feedback means a lot to us and motivates us to keep providing top-notch service!"
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Dwayne Neuman

July 29, 2024

5  out of  5
rating by Dwayne Neuman
"When I first called, I'll just say I wasn't in the greatest of moods because of my last insurance provider. How I would love to name their names, I will not. Because If I did, I'll just say they're unknown. Body parts would look like they've been sucking on Alum. 😁..... The people in Nick's office. We're the kindest people I've talked to in a very long time. It absolutely made me want to get insurance with Them. Not only did I get insurance within an hour on my truck, I got everything sent to me. I highly recommend them. Maybe 1 day I'll be able to meet all of you in person and thank you personally. Thank you again and have a wonderful stay"
We responded:
"Thank you so much for your kind words, Dwayne! We're delighted to hear that our team could turn your day around and provide you with the service you deserve. It's fantastic that we could get your truck insured so quickly and efficiently. We look forward to the day we can thank you in person! Have a wonderful day!"
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Rhiannon Neal

July 3, 2024

5  out of  5
rating by Rhiannon Neal
"I cannot recommend this office enough, my experience with Logan was excellent. I sold insurance for a couple of years and Logan possesses all the qualities of a professional and successful sales agent. He was prompt, knowledgeable and so friendly. He took the time to explain everything to a T and my quote was WELL below what I was currently paying. Logan your closing skills are BUSSIN. Thank you so much!"
We responded:
"Thank you for sharing your positive experience with Logan at our office! We're thrilled to hear that he provided excellent service and was able to offer you a competitive quote. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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Randall Baker

July 3, 2024

5  out of  5
rating by Randall Baker
"David N. Webb Jr has been great and saved me money on my home, car and landlord insurance. I recommend this agency and hope to keep all my insurance with them for years to come."
We responded:
"Thank you for sharing your positive experience with David N. Webb Jr at our agency! We're thrilled to hear that he was able to help you save money on your various insurance policies. We look forward to continuing to provide you with excellent service for years to come."
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get-a-job7

June 24, 2024

5  out of  5
rating by get-a-job7
"Great people, great price and great coverage!! State farm got me covered at $100 a month less than Am Fam!"
We responded:
"Thank you for sharing your positive experience with us! We're thrilled to hear that we could provide you with great coverage at a great price. We appreciate your feedback and look forward to continuing to serve you."
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Connie Connelly

June 22, 2024

5  out of  5
rating by Connie Connelly
"We have 4 vehicles (with different coverages) and 3 drivers. Getting us multiple auto insurance quotes and bundling it with our home coverage falls to me. Rates right now are high and securing competitive quotes that produce such small savings seems unproductive and a general waste of time, so I tend to address the task in spurts and stops. (And yes, I know this makes me a terrible prospect to work with!) It takes an exceptionally good representative and a stellar agency to work with me to bring our business in house. I found this with Drake Griebel, Account Manager with Mortallaro Insurance Agency. Drake managed to maneuver around my full voice mail leaving text messages that led me to believe he may be the representative I needed to get the job done. And I am glad that he did. He answered all my questions with prompt professionalism, keeping me engaged in the process by remaining always available with immediate re-quotes on suggested premium saving adjustments. Our State Farm coverage was tailored to our current needs and our savings with this agency now far exceeds years of previous attempts...and all completed with substantial less time and frustration. Thank you Drake Griebel, Account Manager and Mortallaro Insurance Agency. I am so glad we found each other! We will spread the word!"
We responded:
"Thank you for sharing your experience with Drake Griebel and our agency, Connie! We're thrilled to hear that Drake provided you with exceptional service and tailored coverage that exceeded your expectations. We appreciate your kind words and look forward to continuing to provide you with top-notch insurance solutions. Thank you for choosing Nick Mortallaro State Farm Insurance Agency!"
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JASON HECKERT

June 18, 2024

5  out of  5
rating by JASON HECKERT
"We just moved in to town from Los Angeles, CA and we’re welcomed with such hospitality from this State Farm office. The rates are better her, but what really moved me was how nice Angela was with helping us transfer our coverage. I recommend this place 110% out of 100!!!! A++++++"
We responded:
"Thank you for the glowing review, Jason! We're thrilled to hear that Angela provided you with exceptional service during your coverage transfer. Welcome to the neighborhood!"
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James Henton

May 21, 2024

5  out of  5
rating by James Henton
"They are always there when I need them without question the best agent in the world"
We responded:
"Thank you so much for your kind words, James! We're thrilled to hear that we've been able to provide you with exceptional service. Your satisfaction is our top priority!"
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Miscellaneous Mayham

April 25, 2024

5  out of  5
rating by Miscellaneous Mayham
"Very kind and informational.. Great experience"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Kobe Lair

April 17, 2024

5  out of  5
rating by Kobe Lair
"Extremely nice and really helpful for a first time home buyer"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Saint Pepsi

April 17, 2024

5  out of  5
rating by Saint Pepsi
"Took time to understand our situation, found the best plan for my wife and I was very satisfied."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Heather Hoppe

April 11, 2024

5  out of  5
rating by Heather Hoppe
"We have used Buck Mortallaro StateFarm for many years, and the staff is incredibly knowledgeable. friendly and always willing to help"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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BG Miller

April 5, 2024

1  out of  5
rating by BG Miller
"Had to edit my review after being a client for a few months."
We responded:
"BG, We are unsure of what happened in this situation. If we did something to upset you please give us a call in the office so we can try and mend things. Thank you."
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Diana Downs

March 23, 2024

5  out of  5
rating by Diana Downs
"Today I called my agency and spoke with Susan Gilstorf regarding a claim I had in process for hail damage to my car. I had issues with the Claims Dept as they were not processing the estimate from the repair shop I preferred to use. She explained the time process and answered those questions that took so long when trying to reach the Claims Dept as well as another one regarding my renewal too. I thanked her for her great service and said goodbye. Twenty minutes later Susan called me to say she called the Claims Dept and confirmed what I needed, instead of my having to wait for them to contact me. I said, “Now that’s outstanding follow-up in my behalf and the best customer service!” I have always been happy with this agency every time I call. They do all they can for the customer and that’s why I stay with this agency."
We responded:
"Wow what an amazing review Diana, thank you so much! I know Susan really enjoyed working with you and we are incredibly grateful for your business! Your loyalty means the world to us! "
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Danielle Ryan

March 6, 2024

5  out of  5
rating by Danielle Ryan
"Logan saved me time and money while doubling my coverage at the same time. Exceptional customer service as a bonus. I highly recommend. I’ve never been ‘excited’ about insurance coverage. Very satisfied."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Jaason Levine

February 21, 2024

5  out of  5
rating by Jaason Levine
"David was a great rep. He helped every way he could and got my family right where we needed to be."
We responded:
"Thank you for your positive review! It's fantastic to know that David was able to assist your family and provide valuable support."
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Teresa Munday

February 21, 2024

5  out of  5
rating by Teresa Munday
"My State Farm associates have been very friendly and helpful every time I’ve called. I appreciate the friendly support on all my insurance needs."
We responded:
"Thank you for your kind words! Your satisfaction is our top priority, and we're here to support you with all your insurance needs. If you ever have any further questions or require assistance, please don't hesitate to reach out. We appreciate your trust in us!"
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Tyler Haddad

February 21, 2024

5  out of  5
rating by Tyler Haddad
"Good rates and great people! I have used this agency for a couple houses now and have no regrets."
We responded:
"Thank you for your 5 star review! We're happy to hear that you've had a positive experience with our agency. We appreciate your loyalty and trust in us to handle your insurance needs for your houses. If you ever need anything else or have further questions, please don't hesitate to reach out. We're here to help and look forward to continuing to serve you!"