State Farm® Insurance Agent Nick Mortallaro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shandra Foster
April 17, 2026
5
out of
5
rating by Shandra Foster
"Great service from quote to policy activation!"
We responded:
"Thank you for the fantastic review, Shandra! We are always here to help with your insurance needs here in Grain Valley . "
Lorrie Ann Akers
April 10, 2026
5
out of
5
rating by Lorrie Ann Akers
"Courteous fast service had my insurance one day done just a phone call"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Jenny Stroff
April 10, 2026
5
out of
5
rating by Jenny Stroff
"Tim was very helpful and quick about getting everything done and the copies of my cards to me. I really appreciate the fast response"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Nick Mortallaro’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
JT Flach
April 10, 2026
5
out of
5
rating by JT Flach
"Exceeded my expectations on the ease of transferring auto, home, and umbrella coverage from another provider. Communication was excellent. State Farm rates are significantly lower than what I was paying with the old company, and at the same amount of coverage. I have also found their website to be intuitive and easy to access. I am so happy I switched to State Farm."
We responded:
"JT, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Nick Mortallaro’s Team here in our Grain Valley office. "
Stacey Lankard
April 2, 2026
5
out of
5
rating by Stacey Lankard
"The staff is very friendly and helpful!"
We responded:
"Thank you for the fantastic review, Stacey! We are always here to help with your insurance needs here in Grain Valley . "
Josh Chavez
February 27, 2026
5
out of
5
rating by Josh Chavez
"Candance was amazing! She was kind, patient and worked quick in getting this transition done."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Jere Neer
February 21, 2026
5
out of
5
rating by Jere Neer
"Professional and friendly staff. Great experience with this agency."
We responded:
"Thank you so much for the 5-stars, Jere! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Nick Mortallaro’s Team anytime."
Opal Fisher
February 21, 2026
5
out of
5
rating by Opal Fisher
"Brayden was great. He explained everything plain and clearly. I love the deal he presented to me. He got me a plan $100 cheaper. Brayden needs a raise. He did a great job. Thank you Brayden."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nick Mortallaro’s Team! We deeply appreciate your kind words here in Grain Valley . "
Stella Burks (Stel)
February 21, 2026
5
out of
5
rating by Stella Burks (Stel)
"Very professional and patient with me, while I worked though my first time getting insurance on my own."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grain Valley to know that you had such a wonderful experience with us here on State Farm Agent Nick Mortallaro’s Team."
Phillip Blea
February 19, 2026
1
out of
5
rating by Phillip Blea
"I recently filed a claim and after the 100 questions, I finally got it resolved and my car is going to be repaired. The real problem is I keep getting asked the same questions over and over again. I’m not sure they listened or they can’t get on the same page. I feel like I’m being badgered. Just take care of business, but I guess it’s hard for them to do! Very sad!!"
We responded:
"Hi Philip, Thank you for sharing your experience with us. We sincerely apologize for the frustration and inconvenience you’ve faced during your claim process. It’s never our intention to make you feel badgered or unheard. We appreciate your patience as we work through the necessary steps to ensure everything is handled correctly. Your feedback is very important, and we will use it to improve our communication and streamline the process. Please don’t hesitate to reach out directly if there’s anything more we can do to support you. We’re committed to making this right and getting your car repaired as smoothly as possible. "
Chris Benedict
February 6, 2026
5
out of
5
rating by Chris Benedict
"I have always had great service from this team."
We responded:
"Thanks so much for the amazing review, Chris! We really appreciate your support here in Grain Valley . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
tony DeMarco
February 2, 2026
5
out of
5
rating by tony DeMarco
"Nick and his team (shout-out to Laurel) are always very helpful and quick to respond. Appreciate you guys!"
We responded:
"Thank you for taking the time to leave such a great review, tony. We strive for excellence in all things insurance and are grateful for your positive feedback. "
rockie henry
January 28, 2026
5
out of
5
rating by rockie henry
"Another effortless phone call to get the insurance started up on my latest auto purchase. No high pressure sales. No more insurance than necessary for my own situation. Thanks for making this easy peasy!!"
We responded:
"We appreciate your review, rockie. We are so happy that you had such a wonderful experience with State Farm Agent Nick Mortallaro’s Team here in Grain Valley ! "
Roger Bindi
January 13, 2026
5
out of
5
rating by Roger Bindi
"These folks are truly first class in customer service. I had a knotty little issue to resolve and Jake and Logan took all the time needed to resolve it successfully. GREAT JOB GUYS!!!"
We responded:
"Thanks so much for the amazing review, Roger! We really appreciate your support here in Grain Valley . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Nick Mortallaro’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grain Valley . "
Cassie Soper
January 7, 2026
5
out of
5
rating by Cassie Soper
"Nick's Agents are fantastic and always super helpful, quick, and efficient. The agents are knowledgeable and get things done without hesitation. I appreciate all their help!"
We responded:
"Thank you so much for the incredibly kind review Cassie! We are grateful you've trusted us to handle your insurance and financial services needs! "
David Michaels
December 29, 2025
1
out of
5
rating by David Michaels
"been using for years but seems like i gotta call corporate anytime i have a problem. never helpful would consider a different agent if using state farm. have never got any kind of rate deduction and if i’ve tried to they just can’t do anything to make my rates lower or any kind of reassurance i chose the right insurance agent or company"
We responded:
"Thank you David for the 5 star review!"
raychel ecker
December 23, 2025
5
out of
5
rating by raychel ecker
"Love Laurel. She has been so helpful ."
We responded:
"Hi Raychel! Thank you so much for the kind words about Laurel! She does an excellent job and we are very appreciative of your business at our agency!! "
Bren
December 13, 2025
5
out of
5
rating by Bren
"She wonderful."
We responded:
"Thank you very much!! "
Michael Russell
December 2, 2025
5
out of
5
rating by Michael Russell
"Nick was very easy to work with, found a solution to work within my budget and he was very responsive to make sure , I was satisfied."
We responded:
"Thank you so much for allowing us to help you with your insurance and financial services needs Michael!! We appreciate the awesome review! "
WriggityRick
December 2, 2025
5
out of
5
rating by WriggityRick
"Annie helped me save a lot of money in my truck and gave me a good quote for both my truck and mustang. Overall super easy experience"
We responded:
"Thank you so much, Rick! Annie does an awesome job for our customers and we really appreciate you taking the time to write a nice review about her and our office."
Ryan p
December 2, 2025
5
out of
5
rating by Ryan p
"Every other place wanted $260+ on insurance for a single vehicle. They got me down to $250 at 22 for two vehicles and a bunch of camera / computer gear. Would 100% recommend!"
We responded:
"Thank you so much, Ryan for the awesome review! We are very grateful you allowed us to help you with your auto insurance needs! "
Paula Connor
November 12, 2025
5
out of
5
rating by Paula Connor
"I got house and car insurance and they did awesome job getting me the best rate . Always available to help!! Love state farm!!"
We responded:
"Hi Paula! Thank you so much for the amazing review! We are so glad you let us help you find great rates on your car insurance. Please let us know if we can do anything for you! "
Y C
November 7, 2025
5
out of
5
rating by Y C
"I’ve been with State Farm and Agent Nick Mortallaro for 4 years now, and I couldn’t be happier. When I was searching for home insurance, State Farm offered the best price and service compared to others. Ryan always goes above and beyond to make sure we have the right coverage for our auto, home, and life insurance. Their team is professional, friendly, and always ready to help. Highly recommend Nick Mortallaro and his team for anyone looking for reliable insurance and great customer service!"
We responded:
"Thank you so much for your loyalty and the amazing review! Ryan does a great job of helping customers with their insurance needs. We are here if you need anything at all! "
Shelano 9
November 7, 2025
5
out of
5
rating by Shelano 9
"Love the team at this office. Super responsive and helpful. Highly recommend."
We responded:
"We love you too! Thank you so much for the loyalty you've shown us and please don't hesitate to reach out if we can be of assistance with anything you may need! "
Rori Carter-Hall
November 2, 2025
5
out of
5
rating by Rori Carter-Hall
"I'm so thankful for this specific agency. Nick Mortallaro's staff most definitely helped assist in finding me the most reasonable price saving me over 100 bucks a month. Before this agency I was severally stressed over my high rates with Progressive and decided to see if I could find anything better than what I had. I most definitely did!!! I saved so much money and even with bundling it...I'm still saving and protecting my home and my car! I feel proud saying I'm insured by State Farm thanks for keeping my family safe!!"
We responded:
"Hi Rori! Thank you so much for allowing us to help you with your home and car insurance! We are grateful you considered our office and hope to serve you for many years to come! "